Key Components that will be applied to the Case Study: Role of the Supervisor Planning-This is the function of setting goals and objectives and converting them into specific plans. For a supervisor the outcome of planning includes operating schedules, quality specifications and deadlines. The planning process also establishes policies ,standard operating procedures, rules and regulations. Organizing- In performing this function a supervisor lines up all available resources, including departmental tools, equipments ,materials, and –especially – the work force .
It is at this stage that the organizational structure of a department is designed and its work is divided up into jobs. Staffing –This is the function by which supervisors figuratively put flesh on the organisational structure. Supervisors first figure out exactly how many and what kind of employees a department will need to carry out its work. They then interview, select and training those people most suitable to fill the open jobs. Leading –This function gets blood flowing in an organization. Supervisors energize the vital human resources of the department by providing motivation, communication and leadership