As well as understanding the significance of each member of the organization to providing the finest customer service to our guests. Baderman Island Resorts will be changing to follow a more compliance-based cultural system. Boardman Management Group feels that this change will allow for increased growth, success and profitability. This new system is not meant to discourage the employees from continuing to take the initiative to be self-motivating and to continue to provide quality customer service. The internet blog section will continue to remain so employees can make suggestions and offer ideas.
This new handbook will still encourage anindividual-based culture. Employees are responsible for their own job performance and for making sure that they follow the policies and procedures. Although there will indeed be times when a team-based culture will be necessary in order to complete certain duties accurately and successfully. The mission and vision statement for all employees is the quality customer service, an extraordinary vacation experience where the guests’ needs and desires are met above and beyond, and to guarantee the guests will not be disappointed. There has been a change to the mission and vision statement that discusses the future additions and attractions that are the process of developmental stages which will show the future and current guests that the Baderman Island Resort will be the place to visit in the future.
The first thing that will be covered in the new employee handbook will be employer rights. This will include health and safety, diversity, affirmative action and due process procedures. There will also be coverage of the employee rights as well. This will include the same items covered in the employer rights. The final use of the employee handbook will be as a training, reference, and compliance tool to help the organization stay organized and focused on the goals and objectives of the company. Employees will be able to stay knowledgeable on the policies and procedures, and to remind the employees of the employer’s responsibilities and their rights.
My hope is that this memo has been informative towards the new employee handbook and the direction that Baderman Island Resorts is heading towards. I believe that the new employee handbook will be an excellent tool for the employees to prevent confusion and questions that the employees may have.
Employee Handbook for Baderman Island Resort Mission and Vision of Baderman Island Resort The mission and vision statement for all employees is the quality customer service, an extraordinary vacation experience where the guests’ needs and desires are met above and beyond, and to guarantee the guests will not be disappointed. Cultural Values of Baderman Island Resort
Baderman Island Resort has the belief that in order to continue to succeed in the current market that the organization will need to become a morecompliance-based culture. To ensure that all laws are followed to make sure that the integrity of the company and employees is followed. Employee Rights
Baderman Island Resort is an Equal Opportunity Employer (EEOC). The company’s philosophy is to recognize individual attributes and values that each employee brings to the job with respect and acknowledgement. By recognizing these principles it will allow the company to successfully reach its goals of providing excellent customer services and ultimately corporate profitability. Employer Rights
Baderman Island Resort has contracted with an employment law firm to provide legal advice and to handle any employee/employer disputes and EEOC issues. Baderman also has the responsibility to ensure a safe and healthy work place for all employees. However in the event that an employee is injured on the job or becomes ill, workers compensation and FMLA leave are offered as well.