Explain at least 2 purposes of performance management and its relationship to business objectives. 2. Identify 3 components of performance management systems. 3. Explain the relationship between motivation and performance management, referring to at least 2 motivational theories. 4. Identify 2 purposes of reward within a performance management system. 5. Describe at least 3 components of a total reward system, 1 of which should be non financial. 6. Explain the factors that should be considered when managing good and poor performance. 7. Describe at least 2 items of data, including 1 external to the organisation.
Explain the frequency, purpose and process of performance review. Activity 2 You are required to prepare and conduct a performance review meeting based on the scenario below: ‘You are a call centre manager with Botox UK who have an established six monthly performance management/review system which aligns to a bonus system. You are due to conduct a review meeting using that scheme with one of your staff who, after a five year period of hitting all sales targets, has only managed to achieve 50% of her target during the last six month period.
You are required to: Prepare for this meeting using the review form provided Conduct the meeting (15 minutes) Complete the review form Reflect on the outcomes of the review, producing a short statement (approximately 200 words) explaining your effectiveness in achieving this outcome, and how this could be improved on a future occasion. Your review meeting will be observed by your tutor and recorded using the attached observation record.